Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out your academic profile, or upload transcripts. This includes personal identifiers (name, email), academic records, language test scores, and payment information processed by our secure payment providers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Calculate your compatibility with university programs.
• Generate customized documents like CVs and Statements of Purpose.
• Process transactions and send related information.
• Communicate with you about updates, security alerts, and support messages.

3. Data Security and Automated Processing

Your academic documents (like transcripts) are processed using secure automated models (e.g., Mistral AI) to extract grades and credits. We do not sell your personal data to third parties. We employ industry-standard security measures to protect your data from unauthorized access or disclosure.

4. Sharing of Information

We may share data with trusted third-party vendors and service providers who need access to such information to carry out work on our behalf (such as payment processing and automated text generation). These providers are bound by strict confidentiality agreements.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can manage your profile information directly from your account settings or contact us to request data deletion.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@unimatchr.com.